Maintenance & Support
We offer system warranty coverage to our customers. Our maintenance services include repairs, troubleshooting and replacement of faulty parts. We may also provide operational and maintenance training to our customers’ personnel.
Worldwide Coverage with Regional Offices
Jason Marine is committed to fulfill our customers’ requests. Our offices in Indonesia, Malaysia, the PRC and Thailand enable us to provide 24/7 service and support to our customers throughout the region. Furthermore, our dedicated engineers will travel beyond international borders to give their utmost service worldwide.
Extensive Spare Parts
We are the authorised service hub for various products and brands such as ACR, Cobham-Seatel, Koden, Navico, Navis, Pole Star, Raytheon, Samyung, Skipper, Southern Avionics, Thrane & Thrane and many more. As such, we are backed with an extensive inventory of spare parts for our customers’ servicing needs.
Certified Service Centre
Jason Marine is a certified service center for Thrane & Thrane, being the OSC (Onboard Service Center) and RWS (Regional Workshop). Besides Thrane & Thrane, we are also service centres for Raytheon Anchütz, Samyung Electronics, Skipper and ACR Electronics.
Trained & Certified Engineers
Quality service to our customers is assured as our engineers’ are trained and certified by our principals. Our engineers are knowledgeable and technically competent to ensure customer satisfaction.
24-Hour Service
In this marine industry where vessels travel around the world at all times, we know that efficiency matters the most. We are committed to provide solutions within 24 hours.
Annual Performance Test
We are authorised to conduct Annual Performance Test (APT) of Voyage Data Recorders (VDR) for AVECS, Selex-Broadgate, Netwave, Headway & Samsung.
Radio Survey
We are authorised to conduct marine radio surveys for the following classification societies and authorities:
- ABS – American Bureau of Shipping
- BV – Bureau Veritas
- CCS – China Classification Society
- DNV – Det Norske Veritas
- GL – Germanischer Lloyd
- IRCLASS – Indian Register of Shipping
- KR – Korean Register of Shipping
- LR – Lloyd’s Register of Shipping
- CLASSNK – Nippon Kaiji Kyokai
- MPA – Maritime Port Authority
- RS – Russian Maritime Register of Shipping
For further enquiries on radio survey, kindly email survey@jason.com.sg.
For general services enquiries on repair and maintenance, please email us service@jason.com.sg or call our Customer Service Support at (+65) 6773 1211